Expats Insurance

Here are some a lists of FAQs with regards to Expat Insurance or MM2H Insurance

1. What are the documents I need to apply for health insurance in Malaysia? a.) Photocopy of the passport for the person who is applying, and for ALL pages with stamps. Kindly place your initial/signature on each of the pages.
   b.) Photocopy of the marriage certificate (as proof of relationship, if you are married)
   c.) A valid visa at the time of application
   d.) Letter of Application for MM2H (if you are in the process of applying for MM2H) OR the copy of the valid MM2H visa if your application has been approved.
2. What is the difference between medical card and health insurance? Both are the same. The medical card is used for admission to the panel private hospitals in Malaysia. If the admission was at a non-panel hospital, the bill is based on reimbursement basis based on customary charges as charged by most of the hospitals in Malaysia.
3. How long do I need to wait for the approval of the health insurance? Generally it would take approximately a week to get confirmation on whether coverage can be given depending on pre-existing health, past medical condition, etc.
4. Why do I need an Insurance Agent to buy health insurance policy in Malaysia? Health Insurance policies in Malaysia are purchased through an insurance agent whom will in return provide services, especially during a claim.
5. Does Malaysian class health cover covers until age 100? Yes, it is possible be covered up to age 100, with higher premium, of course. For health cover expiring at the age of 100, the annual insurance charges for the best plan available right now may cost ~ RM 14K/annum at entry age of 66-70.
6. Can I use the Malaysian class medical card for overseas treatment outside of Malaysia? No, since the premium is paid in RM, it is only fair that the reimbursement value is based on the associated risk in a Malaysian hospital. If you travel outside of Malaysia, please buy a travel insurance with medical to cover the period of travel.
7. Malaysian health cover seems cheap, what's the catch? For a lists of items being EXCLUDED and NOT COVERED in the Malaysian class policy please click << HERE >>.
8. Is it sufficient to cover me if I need a major heart bypass? Heart by pass in Malaysia costs in the range of RM 100K, Cancer ~ RM 120-RM 150K, Stroke ~ RM 100K (If ICU).
9. Does it cover dental surgery? No, Dental conditions including dental treatment or oral surgery EXCEPT as necessitated by ACCIDENTAL injuries to sound natural teeth occurring wholly during the Period of Insurance.
10. Is it Guaranteed Renewal? Prudential's policy is guaranteed renewal. This means that no matter how much you've claimed, the insurer is guaranteed to renew the policy contract. However, once the substantial amount of claims has been made, if you need to upgrade or get a new policy, it is subjected to a new medical underwriting. This practice is industry wide to all the insurance companies in Malaysia.
11. What happens if I need to be away from Malaysia for a duration of time, say six months or more? The policy will continue to provide coverage as long as the premiums are paid and that the cash values in the policy account is able to sustain the insurance charges. Once the insurance charge is more than cash value there is a 30 days grace period for premium payment before the policy lapse and the coverage will automatically ends.
12. I just took up a policy, can I cancel it? There is a free-look period of 15 days after the delivery of your policy to allow you to review if it 
13. meets your needs. If the policy is cancelled within this period, the value of units (at next pricing 
14. day) plus the un-allocated premiums, service charge and insurance charges less medical expenses 
15. will be refunded
16. What happens if after several years I decided to leave Malaysia for good? If the plan is investment linked type of policy, should you choose to surrender the policy, you can withdraw the cash values as associated to the fund NAV at the time of surrender. If after you've surrendered and decided to come back to Malaysia within 2 years, the policy is still able to be reinstated. Reinstatement T&C shall apply.
17. Who regulates the Insurance Companies in Malaysia? Prudential Assurance (M) Berhad is licensed under the Financial Services Act (2013) and is regulated by Bank Negara Malaysia (BNM).